ISO 9001: Do You Plan Your Changes?

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This 101 is looking at Section 6.3 Planning Of Changes. Why is this important to your business? When we decide to change something in our life, do we plan it? We may say yes if we are moving to a new house, but not so much if we decide to buy a new plant pot for the garden.

"However, if we keep buying random plant pots for our garden, it will soon become uncontrolled, a bit messy and hard to maintain!"

This is what happens to businesses over time. Yes, we may plan the big things, like an office move, but all those smaller changes we don't. Eventually, it all becomes uncontrolled, a bit messy and hard to maintain. How do you plan changes then?

A simple change request form can be used to record the change you want. This can have prompts to make you think about:

Once you have completed the form, it needs to be reviewed by a suitable cross-section of the business before being actioned. This is because different departments and different levels of employees will see the change from a different perspective, which is useful to ensure all bases are covered.

Many of the companies I have worked with have found it useful to have an independent person to work with them to help understand the requirements and how to implement them.


If you would like to know more about anything I've mentioned in this blog post, do give me a call on 01858 414226 or leave a comment below and let's see how I can help you.