When people ask me what I do and I reply, ''I am an ISO9001 consultant'', most of the time I get a confused look back ...
So, in order to help increase the number of people who know what ISO9001 is and how it helps businesses I decided to write this blog post about it.
ISO is the 'International Organisation for Standardisation'. It is an independent, non-governmental body that has 161 members. A member is a county that has a national standards body. There can be only one member per country. In the UK the national standards body is run by The British Standards Institute (BSI).
ISO has 783 technical committees who produce international standards such as ISO9001. A standard basically 'makes things work' across the world. It is no coincidence that countries from all over the world produce goods that work together. It is because there are technical standards that they adhere too.
There are 22,247 standards at the time of writing this blog post. The standards cover everything from graphical symbols on equipment ISO7000 to more generic standards on quality management such as ISO9001.
Each revision has made the standard more user-friendly for all types of industries from manufacturing to services. It is a quality management system. In my opinion, if we got rid of the word 'quality' and replaced it with 'business' it would make more sense. This is because your quality system is how you run your business, it is not separate from your business.ISO9001 covers the following areas:
As you can see, ISO9001 covers the whole of your business. This is why having ISO9001 is integral to how you do business. You should never have a ISO9001 documentation for instance that does not reflect your business and sits on a shelf getting dusty until the day before the next external audit is due.
If you would like to know more about anything I've mentioned in this blog post, do give me a call on 01858 414226 or leave a comment below and let's see how I can help you.